At Drummond, we sum up our philosophy in a single phrase. A simple yet profound phrase that defines what we do best:
Transcending Quality, Imprinting Trust since 1978.
What does it mean for you as a client? It means that you can count on us to offer you:
That we provide only the best-in-class printing services of superior quality and excellent craftsmanship. That we do not compromise on our standard for a quick profit. That the final product will be exactly as you imagined it.
Among our codes of business conduct, integrity stands out as the key driver of our corporate culture. Drummond demonstrates high integrity in all our business undertakings and deals with every of our clients with honesty and openness, leaving no ambiguity in any of our transactions or communications.
Our focus has always been first and foremost our customers, whom which our business is built around. We aim to bring the best customer experience through our innovation, high standards, timeliness and dependability.
RELIABILITY – SINCE 1978
Our long history and strong reputation spell one thing — reliability. For over 35 years, we have gained the trust and confidence of our customers through our dependable services and uncompromising quality that most often surpass their expectations. From there, we built our competency in offering a full array of solutions that are holistically created to add value to their businesses. Whether it is a high-profile, nationwide campaign or a one-time event that requires a small quantity of printed material, over the years, our clients have demonstrated full confidence in our services. As their trusted printing partner, we have built a robust reputation for reliability upon which our unwavering relationship is based.
ISO QUALITY CONTROL
Whatever we do, we do not compromise our quality for a quick reward. Not since we started our printing business in 1978. Awarded the ISO9001 Certification, Drummond maintains a rigorous quality control management system that promises high standards and consistency in all our products and services. With the certification, our employees have adopted a set of procedures that improves work efficiency and ensures the highest level of customer satisfaction. By subjecting our process to independent audit, we demonstrate our long-term commitment to product quality, on-time delivery and utmost professionalism.
Pressured by tight deadlines and unexpected projects? We guarantee that your print jobs are completed right on time while maintaining superb quality. Fulfilling our delivery promise is key to our customer service. Be it a small printing job or a complex multi-product project, we ensure timely delivery of all our printing jobs, every time. Our myriad of products and services allow you to select the right type of printing that suits your delivery requirements. Whether it is offset, digital or large format printing, our turnaround will always meet or even exceed the industry standard.
Drummond is led by a team of dedicated printing and design professionals who possess decades of experience in this industry. We take pride in meeting and exceeding all expectations. We take pleasure in understanding our clients' businesses and fostering extraordinary customer relationships. We are energised by innovation and the creation of unique experiences in the world of printing and design. Above all, we strive to be the best of the best.Our management team comprises:
Damien Goh, Managing Director
As the managing director of Drummond, Damien holds the highest authority in the company's operations and decision making. He is chiefly responsible for the company's strategic direction, and ensures that the company's mission and objectives are met. These include new business development, marketing and public relations, as well as establishing and maintaining strong relationships with key clients.
Damien's entrepreneurship spirit began while he was a student. During his third year at the university, he started his company selling T-shirts and printing services. Armed with the printing knowledge he had acquired on his own, he joined Drummond two years after he graduated with a degree in Electrical and Electronics Engineering. He has remained a key contributor to the company since.
Goh Chong Sing, Chief Executive Officer
The Founder of Drummond, Chong Sing has more than 37 years of extensive experience in the printing industry. He has dabbled in different types of jobs before venturing into printing. Since starting out on his own, he has effectively managed the company and expanded its business into various printing and design services.
Currently, Chong Sing shares Damien's responsibility in major decision making for the company. He also manages the company's overall finance, and establishes and maintains excellent relationships with vendors and suppliers.
Chew Guo Quan , General Manager
Guo Quan holds an honours degree in Engineering and has more than 8 years of working experience in the IT industry. He currently oversees the company's daily operations, including the IT and HR departments. He maintains and improves Drummond's IT and security systems, assists the managing director in the day-to-day decision making and in steering the company's direction towards achieving its business goals. As the reporting officer for all Heads of Departments, he handles all planning, delegating, coordinating, and staffing aspects of the business. He also ensures that a cohesive and effective working environment is maintained for the employees, and plans for career growth and development for them.